You’ve invested in a state-of-the-art Cloud Unified Communications platform, but if your employees are using it with out-dated desk phones, are you providing the most efficient and user friendly solution for today’s work-from-anywhere employees?
Maximizing the impact and value of their UC platforms is why businesses of all sizes are making the move to smartphone end-points for their deskless workers.
“Desk phones have become obsolete for the majority of U.S. enterprise office workers,” the analysts said.
With modern eSIM technology, almost any existing smartphone can become a full-featured UC end-point and provide the flexibility, mobility and simplicity that the traditional desk phone never could.
This means desk phones mostly have become $200 paperweights – expensive desk fixtures that are largely shunned by employees.
The needs of the Gen Y and Z workforce are very different. They expect everything to work on their mobile devices, and want the flexibility to make and receive business calls wherever they are.
Then there is the mobile workforce, including remote and hybrid workers and frontline employees, many of whom have grown accustomed to using only their smartphones for telephony, and that is often their personal mobile phones.
What is required to make a personal mobile device work like a desk phone?
This breaks down to four things:
- The landline business number associated with the desk phone needs to work on the mobile
- The mobile device should not require an App or Mobile Device Management to make and receive calls. Users need to use the native dialer of the device.
- Functionality of the desk phone needs to be available – such as Call Hold, Voicemail and presence
- It should be simple to provision the service remotely for end users – no fiddly SIM cards
Tango Extend meets all these needs, and routes all business calls via the UC system using the existing business landline number. It is essentially a portable and universal endpoint for any UC platform, which can simply replace any desk phone.
Embracing BYOD for Greater Savings and Simplicity
For the largest cost savings, Tango Extend also supports BYOD (Bring Your Own Device) which allows employees to use their own personal devices as their end-points. It takes less than a minute to install an eSIM into any smartphone – and once done, the business eSIM is completely separate from the personal SIM already in the phone. Business calls present the company numbers and identity, even on BYOD phones.
This is a real win-win. Employees can use the device they carry and are familiar with, and employers cut obsolete desk phones and business-provided cell phone costs.
Meanwhile, the employee’s personal line remains secure and private. Switching between lines is simple and intuitive. And no special apps are required; the two lines can be accessed from the smartphone’s native interface.
Real Cost Savings — and a Positive Environmental Impact
Not only is it more convenient for these employees to carry just one mobile device, but by reducing the number of desk phones and company-provided mobile phones, our online calculator shows that businesses can also save up to 40% of their communications costs.
Another benefit to IT teams making the switch to mobile is the reduction of the company’s carbon footprint. Less hardware means less carbon used in manufacturing. Carbon reduction benefits can be extended even further when you retire company-provided mobile phones, allowing the employees who previously carried them to use their personal BYOD phones instead.
The Bottom Line: Smarter Communication for Today’s Workforce
The bottom line is that companies can achieve major cost savings and productivity improvements and reduce their carbon footprints by retiring desk phones and migrating telephony to smartphone end-points.
Use our calculator to model your cost and carbon savings and see how Tango Extend can significantly cut your communications costs by retiring those expensive desk phones while making employees happier and more productive.
