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Connect. Teach. Inspire.
Better Learning is Powered by Tango Extend
The Problem
Educational Communications Face Unique Challenges
Educational institutions navigate complex communication needs that stall operational efficiency and complicate duty of care across diverse roles:
Fragmented staff communications — teachers, administrators, and support staff using personal mobiles or a mix of consumer apps, leading to inconsistent contact and data privacy concerns.
Outdated on-campus systems — reliance on fixed-line desk phones for active staff who are rarely at a desk, leading to missed calls and delayed operational responses.
Compromised student-staff interactions — staff using personal numbers to contact students or parents out of urgency, inadvertently breaching safeguarding boundaries.
Drain on mobile fleet budgets — providing, maintaining, and managing separate corporate mobiles for entire faculties is cost-prohibitive and inflates e-waste.
The Impact
The Hidden Costs of Disconnected Education
Ineffective communication in education leads to significant operational and reputational impacts:
- Money spent on complex fixed phone systems that mobile staff rarely use
- Reduced staff productivity — an average of 1-2 hours per week lost per staff member due to communication inefficiencies, impacting teaching and administration.
- Increased safeguarding risks — without dedicated business numbers, personal numbers are exposed, creating blurred lines for student and parent contact.
- Environmental burden — procurement and disposal of separate business phones for staff generates thousands of kg of CO₂ annually for large education trusts.
The Solution
Empowering Education with Flexible Mobile Voice
Tango Extend streamlines communications for educational institutions, empowering staff and protecting privacy:
- Seamless work-life separation — employees make and receive business calls on their personal mobile using an institutional number, protecting their private identity (Engagement).
- Eliminate desk phones — deliver full business voice functionality to any mobile, cutting costs and reducing reliance on fixed infrastructure (Cost, POTS Replacement).
- Every call governed and secure — capture all business calls directly into archiving systems for compliance and safeguarding purposes (Compliance).
- Trusted caller identity — ensure every outgoing call displays your institution's official number, maintaining a professional image and trust (Experience).
- Simplify IT operations — no device procurement, staging, shipping, repair cycles, or e-waste management associated with second devices (Sustainability).
Take it further
Recommended resources
Deep Dive
Explore Education
Ensuring Student & Staff Safety with Centralised Mobile Communications
Enhance safety protocols and emergency response in educational institutions by unifying mobile communications for all staff members, on and off campus.
Learn moreProtecting Safeguarding Boundaries in Student and Parent Contact
Staff need to reach students and parents quickly, and the phone in their pocket is usually the only one to hand. Tango Extend puts the institution's number on that phone, so boundaries stay clear and contact stays visible.
Learn moreStreamlining Global Research Collaboration for Academics
Facilitate seamless international collaboration for academic researchers with integrated mobile communications, connecting teams across time zones and geographies.
Learn moreFostering Student Engagement and Accessibility with Modern Mobile Tools
Boost student engagement and accessibility by providing flexible, integrated mobile communication channels that meet the needs of today's digital learners.
Learn moreSupporting Flexible Learning & Remote Education Models
Enable robust flexible and remote education models with unified mobile communications that connect learners and educators, regardless of location.
Learn moreOptimising Administrative Workflows for Educational Institutions
Boost efficiency and simplify administrative tasks in educational institutions with unified mobile communications that integrate seamlessly with your existing UC platform.
Learn moreModernising Legacy Phone Systems in Schools and Universities
Replace outdated POTS lines and fragmented phone systems in educational institutions with integrated mobile communications for a modern, efficient, and flexible campus.
Learn moreEmpowering Student-Athletes with Connected Communications
Provide student-athletes with dedicated, managed mobile communications to balance academic and athletic demands, ensuring safety and compliance.
Learn moreThe Proof
Education Use Cases
Seven use cases covering the situations universities and colleges actually raise with us. Each is a five-page document: the problem, what it costs, what changes, and nine questions to ask about your own institution.
- Mobile-First Communications for Education — the starting point. One institutional number for every member of staff, on the device they already carry.
- Student Welfare and Safeguarding — reaching a student at risk, and keeping a record of who tried, without staff using personal numbers.
- Preparing the Campus for the PSTN Switch-Off — the analogue estate in outbuildings, field stations and pavilions, and how much of it never needs replacing.
- Campus Services — security, grounds, maintenance and residences teams working across the estate and outside office hours.
- Standing Up a Clearing Operation in Days — scaling a full phone operation up and back down again for the busiest fortnight of the academic year.
- Multi-Campus and International — one number and one identity across every country an institution actually operates in.
- Placements and Off-Campus Teaching — staff supervising students in hospitals, schools and practices, contactable while they travel.
Also worth reading: Thirty Use Cases, a compendium across every sector, and the Tango Extend Overview.
Capabilities That Power This
Solution Capabilities
See how our core solution pillars combine to address the specific challenges in this sector.
Better Business · Compliance
Your AI compliance monitoring covers recorded calls. What percentage of your regulated employees' mobile calls are currently in scope?
Regulated businesses are increasingly using AI to monitor communications for compliance risk. But AI can only monitor what it can access. Mobile calls outside the UC platform are invisible to AI compliance monitoring. Tango Extend closes that gap.