Privacy Policy

At Tango Networks, we respect your privacy and work to protect your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

This policy applies to:

• our website,
• cloud and on-premises communications services and platforms, and
• related support and business services.

Who We Are

Tango Networks, Inc. is a U.S.-based communications technology company providing enterprise communications and mobility services. Tango is incorporated in Delaware and headquartered in Frisco, Texas.

If you have questions about this Privacy Policy or your personal information, contact us at: privacy@tango-networks.com

Information We Collect

We may collect the following types of information:

• Name
• Email address
• Phone number
• Company name
• Billing and payment information
• Support requests and communications

Automatically Collected Information

• IP address
• Device and browser information
• Login and usage information
• Service usage information, routing information, call detail records, diagnostic information, and communications-related technical data necessary to provide and support our services
• Cookies and similar technologies

How We Use Information

We use personal information to:

• Provide and support our services
• Manage customer accounts
• Process payments
• Improve service performance, reliability, and security
• Communicate with customers
• Meet legal, regulatory, and compliance requirements
• Send marketing communications if you choose to receive them

You can unsubscribe from marketing emails at any time.

We do not sell your personal information.

Cookies

Our website uses cookies and similar technologies to:

• remember preferences,
• improve website performance, and
• understand website usage.

You can manage cookie settings through your browser.

Sharing Information

We may share personal information with:

• service providers that help us operate our business,
• affiliated companies,
• payment processors,
• legal authorities when required by applicable law, or
• parties involved in a merger, acquisition, or business transfer.

We require our partners and service providers to protect personal information appropriately.

We do not sell or rent personal information to advertisers.

Data Security

Tango Networks maintains an information security program designed to support the confidentiality, integrity, and availability of personal information and service systems. While we use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights to:

• access your personal information,
• correct inaccurate information,
• request deletion,
• object to certain processing,
• withdraw consent, or
• request a copy of your information.

To exercise these rights, contact: privacy@tango-networks.com

International Data Transfers

Tango Networks may store and process your information outside your country of residence, including in the United States, the United Kingdom, and other countries where Tango Networks or its service providers operate. Where required by applicable law, Tango Networks implements appropriate safeguards for international data transfer.

Data Privacy Framework Notice

Tango Networks complies with:

• the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”),
• the UK Extension to the EU-U.S. DPF, and
• the Swiss-U.S. Data Privacy Framework (“Swiss-U.S. DPF”),

as administered by the U.S. Department of Commerce.

Tango Networks has certified that it adheres to the Data Privacy Framework (DPF) Principles regarding personal data received from:

• the European Union,
• the United Kingdom (and Gibraltar), and
• Switzerland.

Tango Networks shall be liable for ensuring personal data is handled consistent with DPF principles by any third party acting as an agent on behalf of Tango Networks.

If there is any conflict between this Privacy Policy and the Data Privacy Framework Principles, the Principles shall govern. Learn more at: Data Privacy Framework Website

Complaints and Questions

If you have a question or complaint regarding our handling of personal information under the Data Privacy Framework, contact: privacy@tango-networks.com

If we cannot resolve your concern, Tango Networks commits to cooperate with:

• EU Data Protection Authorities,
• the UK Information Commissioner’s Office (ICO), and
• the Swiss Federal Data Protection and Information Commissioner (FDPIC),

as applicable.

Under certain conditions, you may be able to invoke binding arbitration under the Data Privacy Framework program.

Tango Networks is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.

We may disclose personal information when required by lawful requests from public authorities, including for national security or law enforcement purposes.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website with a revised effective date.

Contact Us

Tango Networks, Inc.
2601 Network Blvd, Suite 410
Frisco, TX 75034 USA

Email: privacy@tango-networks.com