Break Down Barriers: Global Research Collaboration Simplified

The Challenge

Modern academic research is increasingly global, with teams dispersed across continents. Researchers often grapple with complex communication challenges, including differing time zones, exorbitant international calling costs, and the inability to maintain a consistent professional identity when using personal mobile numbers for work abroad. Maintaining global connectivity without incurring massive costs is a major hurdle.

Business Impact

Inefficient Research Progress

Communication silos and technical hurdles impede swift information exchange, slowing down research projects and jeopardising grant deadlines. Valuable research time is spent coordinating calls or deciphering complex international dialling codes, rather than on core academic work.

High Communication Costs

Reliance on traditional international calling plans or unmanaged personal mobile usage leads to ballooning communication expenses, draining limited research budgets. Institutions often struggle to monitor and control these costs effectively.

How Tango Extend Solves This

Tango Extend provides academic researchers with a single, unified business mobile number that works globally, integrated with their institution’s UC platform. This eliminates the need for multiple SIMs or expensive roaming charges, streamlining communication regardless of location. All calls are routed through the institution's communication platform, ensuring high quality and cost-effectiveness. This not only enhances the user experience but also delivers significant cost savings.

• Unified Global Identity — Researchers maintain their institutional business number on their mobile device, whether at home or abroad, fostering a professional image and simplifying contact.
• Cost-Effective International Calling — International calls are routed through the institution’s UC system, often significantly reducing or eliminating traditional international calling fees.
• Seamless Integration — Access contacts, call history, and conferencing tools directly from Microsoft Teams or Cisco Webex Calling, regardless of physical location.

Use Case

A professor working remotely from Europe needs to collaborate daily with colleagues and PhD students in the US and Asia. Using Tango Extend, she makes and receives calls from her university-assigned mobile number, enjoying clear communication without worrying about roaming charges or confusing international dialling. All communications are seamlessly integrated into the university's Microsoft Teams environment, enhancing productivity.

FAQs

Q? How does Tango Extend reduce international communication costs for academics?

A: Tango Extend routes international calls through your existing UC system (e.g., Microsoft Teams or Cisco Webex Calling), which often leverages VoIP and institutional pricing agreements, significantly reducing or eliminating traditional international mobile roaming and calling charges.

Q? Can researchers use their existing mobile devices with Tango Extend?

A: Yes, Tango Extend is designed to work with personal mobile devices (BYOD) or corporate-issued phones, allowing researchers to maintain their preferred device while accessing their unified institutional communication services.