Seamless Global Connectivity for Your Mobile Transport Workforce

The Challenge

Transport and logistics companies often operate across multiple countries, facing significant challenges in maintaining consistent, cost-effective, and compliant communication among their diverse, mobile workforce. Roaming charges, complex international dialing, and disparate communication systems hinder efficiency and increase operational overheads.

Business Impact

Exorbitant Roaming Costs

Reliance on traditional mobile roaming for international calls can lead to astronomical bills, significantly impacting profitability and budget forecasting.

Communication Silos

Different communication platforms and devices across regions create silos, impeding effective collaboration and real-time decision-making for global operations.

Operational Delays

Difficulties in reaching mobile staff abroad or managing international calls can lead to delays in critical logistics processes, affecting delivery times and customer satisfaction.

How Tango Extend Solves This

Tango Extend transforms global mobile communication for the transport sector by extending your enterprise communication platform (Teams/Webex Calling) to any mobile device, anywhere in the world. This eliminates traditional roaming charges for business calls and provides a unified communication experience for all employees, regardless of their location.

• Global Reach, Local Numbers — Staff can make and receive calls as if they are in their home country, using their business number, regardless of physical location.
• Reduced Roaming Charges — Significantly cut down on mobile roaming costs by routing international business calls over Wi-Fi or local data networks.
• Unified Platform Access — Access your corporate Teams or Webex Calling environment from any mobile device, ensuring seamless collaboration across international teams.

Use Case

A global freight forwarding company has drivers and logistics coordinators constantly crossing international borders. Previously, they faced high roaming costs and difficulty in maintaining consistent communication. With Tango Extend, these employees can now use their corporate mobile numbers on their personal devices, making and receiving calls via Teams or Webex Calling over local data plans or Wi-Fi. This dramatically reduces communication costs and ensures immediate connectivity for critical operational updates, regardless of where they are in the world. Explore how Tango Extend can simplify global working.

FAQs

Q? How does Tango Extend ensure call quality for international mobile users?

A. Tango Extend prioritises calls over the best available network (Wi-Fi or mobile data) to ensure high-quality audio. When data is unavailable, it intelligently switches to cellular voice, maintaining connectivity.

Q? Can international teams still collaborate via chat and video through Teams/Webex when using Tango Extend?

A. Yes, Tango Extend integrates your mobile device with your Teams or Webex Calling environment, enabling full access to chat, video conferencing, and file sharing functionalities, just as if you were in the office. Find out more about the enhanced user experience.