Empower Seamless Collaboration for Your Hybrid Workforce

The Challenge

Effective collaboration is the cornerstone of successful hybrid working, yet many organisations struggle with fragmented communication channels. Hybrid teams often face barriers when attempting to connect seamlessly across different locations, devices, and platforms, leading to misunderstandings, delays, and reduced productivity.

Business Impact

Communication Silos and Inefficiency

Without a single, integrated communication platform that spans both office and remote environments, hybrid teams can form communication silos. Critical information gets lost, decisions are delayed, and workflows become inefficient due to the need to switch between multiple apps and devices to reach colleagues.

Impaired Real-time Decision-Making

The inability to quickly connect and confer with team members, especially those working remotely or on the go, significantly hampers real-time decision-making. This can lead to missed opportunities, slower problem-solving, and a lack of responsiveness to market changes or client needs.

How Tango Extend Solves This

Tango Extend eliminates communication silos by deeply integrating enterprise business mobile numbers with your existing Unified Communications as a Service (UCaaS) platforms like Microsoft Teams and Cisco Webex Calling. This creates a truly unified communication experience, allowing every hybrid employee to collaborate effortlessly, whether they are in the office, at home, or on the move.

• Native UCaaS Calling on Mobile — Employees use their familiar Microsoft Teams or Cisco Webex Calling interface on their mobile device for all business calls, ensuring consistent functionality and presence.
• Seamless Business Identity — A single, corporate-controlled business mobile number works on any device, ensuring colleagues and clients always reach the right person, eliminating the confusion of personal numbers.
• Enhanced Collaboration Features — Extend UCaaS features like presence, call routing, and conferencing directly to the mobile, fostering richer, real-time collaboration among distributed team members.

Use Case

A global marketing agency with a highly distributed hybrid workforce found that their creative teams struggled to collaborate efficiently due to reliance on personal mobiles and disparate communication apps. Implementing Tango Extend for all employees, integrated with Microsoft Teams, allowed every team member to make and receive client calls directly from Teams on their mobile, using their business identity. This significantly improved real-time collaboration on projects, reducing communication lag and leading to a 20% increase in project delivery speed.

FAQs

Q? How does Tango Extend improve collaboration for hybrid teams?

A. Tango Extend unifies mobile communication with your UCaaS platform, ensuring all hybrid employees have a single, consistent tool for calls, messages, and presence. This seamless integration eliminates communication silos, making it easier for teams to connect, share information, and collaborate in real-time, whether in the office or working remotely.

Q? Can hybrid employees access all UCaaS features on their mobile with Tango Extend?

A. Yes, Tango Extend extends the full functionality of your UCaaS platform (e.g., Microsoft Teams or Cisco Webex Calling) to the mobile. This means hybrid employees can access features like call routing, presence, group calling, and business voicemail directly from their phone, all under their corporate identity and control.