Keep the line running.

Manufacturing Runs on People You Can Reach

Modern plants are more automated and their people are more mobile than the phone system was designed for. Tango Extend puts full business voice on the mobile already in someone''s pocket — across the shop floor, the warehouse, the yard and every site you run.

Learn How

The Problem

The Phone System Stopped Matching the Plant

Manufacturing communications were built for a workforce that stood still. That workforce no longer exists:

Ageing DECT that no longer reaches — handsets tied to on-site base stations, with coverage gaps across yards, outbuildings and warehousing, and call quality that degrades exactly where the noise is worst.
Deskless staff outside the system entirely — processing floor, logistics, shipping and warehouse teams with no extension, no business identity and no route into the corporate phone system at all.
Mobile calls managed apart from UC — a Teams or Webex platform on one side, an unmanaged mix of personal handsets and consumer apps on the other, with no shared directory, policy or record.
Fragmented across sites and countries — dozens of plants, time zones and contracts, each with its own numbering, plans and support arrangements, and no single way to provision a new user.

The Impact

What Being Hard to Reach Actually Costs

The cost of fragmented plant communications lands in three places, and only one of them appears on a telecoms invoice:

Production and supply chain — unanswered calls delay line changeovers, supplier coordination and fault escalation. The cost is measured in downtime, not call minutes.
Maintenance of legacy infrastructure — DECT base stations, handset replacement cycles, site surveys and the specialist support to keep a shrinking estate alive.
Premium devices and plans — a food producer moving to mobile found handsets, high-priced plans and roaming were on course to make the whole business case fail before it started.
No record of the conversation — where quality assurance or traceability is required, calls made on personal mobiles cannot be retrieved at all.

The Solution

One Number, Every Site, No Handsets to Manage

Tango Extend delivers business voice natively to the mobile network, not through an app, so it works where the plant works:

Replace DECT with wide-area mobile — native carrier voice across the site and beyond it, with none of the coverage gaps or base-station maintenance that came with the old estate.
Bring deskless workers onto the system — extension dialling and a business identity for processing, logistics and warehouse staff who have never had either.
Integrated with Teams and Webex — mobile calls governed by the same platform, directory and policy as everything else, rather than run alongside it.
Provision internationally without retraining — the same service in every country you operate in, deployed to a new team without a site visit or a training day.
IT keeps control of the wireless estate — calling policies, routing and recording set centrally, wherever the user happens to be.

Take it further

Recommended resources

The Proof

Manufacturing Use Cases

Three published documents cover manufacturing, from a global DECT replacement to a food producer that put a number on its whole deskless workforce.

Going Mobile First at a Food Manufacturer — a United States food producer across three sites. Processing floor, logistics, shipping and warehouse staff brought onto the corporate system for the first time; premium handsets replaced with lower-cost devices; landlines cut. First-year savings of nearly $400,000 and recurring annual savings of $220,000.
DECT Replacement for a Global Manufacturer — ageing on-site handsets replaced with wide-area mobile voice. Better call quality on the plant, single-number reach globally, and deployment to international teams with no retraining.
Thirty Use Cases — a compendium across every sector, including production, supply chain and field service.

See What Your Plant Communications Are Costing

Nine questions about your own operation. The ones you cannot answer are usually the ones worth looking into. Read the Manufacturing use cases, or talk to us about your sites.