
Better Business is Powered by Tango Extend
Flying Higher with Seamless Communications
The Problem
Communication Silos Ground Efficiency
The aviation sector contends with complex, high-stakes communication challenges that directly impact operational agility and safety compliance:
Fragmented crew communications — reliance on personal devices or multiple consumer apps creates operational silos and compliance gaps for ground staff and flight crews alike.
Unsecured call recording control — capturing every critical operational or sensitive conversation for regulatory scrutiny remains a persistent risk.
Prohibitive global roaming costs — flight crews and international operational teams routinely incur significant and unpredictable mobile data and call expenses.
Inconsistent business identities — staff making calls from personal numbers undermines professionalism and compromises trust when communicating with premium partners.
The Impact
The Cost of Communication Gaps
These communication inefficiencies lead to tangible financial and operational setbacks for aviation companies:
- £10,000+ annually per airline lost due to unrecorded critical communications leading to dispute resolution challenges or regulatory fines.
- 1.5 hours per week per employee wasted on managing disparate communication tools or seeking contact information.
- Up to 30% increase in mobile communication costs for international flight crews due to unchecked roaming charges.
- Reputational damage and potential safety risks from miscommunication or lack of easily accessible communication history.
The Solution
Clear Skies for Aviation Comms
Tango Extend delivers robust, compliant mobile communications tailored for the demands of the Aviation industry:
Secure operational continuity — ensures all critical communications across disparate teams (ground, air, maintenance) are integrated and controlled.
Automatic global compliance — captures all business calls and texts for regulatory record-keeping, without changing employee behaviour (Compliance).
Predictable international costs — empowers global teams with seamless, cost-effective communication worldwide (Simplify Global Working; Cost).
Professional business identity — all calls from personal mobiles display the company's official business number, enhancing professional trust (Experience).
Eliminate reliance on multiple apps — employees use their native dialer for business calls and texts, reducing fragmentation and training needs (Engagement).
Take it further
Recommended resources
Deep Dive
Explore Aviation
Ensuring Regulatory Adherence in Aviation Communications
Navigate the complex landscape of aviation regulations with a communication solution designed for adherence.
Learn moreOptimising Operational Resilience in Aviation Communications
Maintain uninterrupted communication across your aviation operations, even in challenging circumstances, to ensure continuous service delivery.
Learn moreEnhancing Cost Efficiency in Airline & Airport Operations
Optimise your aviation communication infrastructure to achieve significant cost reductions without compromising quality or safety.
Learn moreStreamlining Global Coordination for Aviation Operations
Break down communication barriers and enable seamless collaboration across international aviation teams with a unified mobile solution.
Learn moreSecuring Critical Communications in Aviation Environments
Ensure ironclad security for all critical communications, safeguarding sensitive data and operational integrity across your aviation enterprise.
Learn moreOptimising Ground Operations Communication for Efficiency
Boost productivity and reduce turnaround times by unifying communications for ground staff and operational teams.
Learn moreEnhancing Crew Efficacy and Passenger Experience
Equip flight and cabin crews with seamless communication tools to elevate service delivery and enhance the passenger journey.
Learn moreThe Proof
Case Study: Global Airline Operations
Use Case: Major European Carrier
A leading European airline struggled with fragmented mobile communications across its global flight and ground operations, impacting compliance and escalating costs. Implementing Tango Extend allowed 8,000 employees to use their personal mobile phones for business, with all calls and texts automatically recorded and displaying an official business identity. This streamlined operational communications and provided an auditable trail for regulatory bodies.
Key Statistics
- 15% reduction in annual mobile communication spend for international flight crews.
- 100% compliance with call recording mandates for all operational mobile communications.
- 90% lower operational risk due to verifiable communication records for incident response.
Capabilities That Power This
Solution Capabilities
See how our core solution pillars combine to address the specific challenges in this sector.
