Smart Savings: Cutting Communication Costs in Aviation

The Challenge

The aviation industry operates on tight margins, constantly seeking ways to enhance efficiency and reduce operational expenditure. Communication costs, often fragmented across multiple providers, personal mobile usage, and legacy fixed-line systems, represent a significant overhead. Managing separate contracts for mobile, landline, and international communications, coupled with expenses from unmanaged employee mobile usage (BYOD), leads to inflated bills and lack of financial control. Aviation organisations need a consolidated, cost-effective communication solution that provides predictable expenditure while supporting highly mobile workforces, from pilots and cabin crew to ground staff and maintenance teams.

Business Impact

Bloated Communication Budgets

Disparate communication systems and unmanaged mobile usage result in high monthly bills, often riddled with hidden costs for international roaming, premium numbers, and excessive data usage, directly impacting profitability.

Inefficient Resource Allocation

Precious IT and administrative resources are tied up managing complex vendor relationships, reconciling multiple invoices, and tracking communication expenditure across different departments, diverting focus from strategic initiatives.

Lack of Financial Control & Predictability

Without a unified platform, it's challenging for aviation companies to accurately forecast and control communication spending. This unpredictability hinders financial planning and can lead to budget overruns, impacting other critical investment areas.

How Tango Extend Solves This

Tango Extend addresses these cost challenges by consolidating mobile and fixed-line communications onto a single, integrated platform. By extending Microsoft Teams or Cisco Webex Calling to mobile phones, it eliminates the need for separate mobile contracts, reduces international roaming charges, and centralises billing, providing aviation organisations with predictable and significantly lower communication costs.

• Consolidated Spend — integrates mobile and fixed-line services into a single UC platform, drastically reducing the number of providers and associated costs.
• Eliminate Roaming Charges — utilise Wi-Fi calling and VoIP capabilities through the UC platform for international communications, avoiding costly mobile roaming fees for globally distributed staff.
• Optimised Device Usage — supports both company-issued and BYOD models, allowing organisations to manage and pay for business calls on personal devices, providing greater control over expenses.

Use Case

A global airline frequently incurs high roaming charges for its flight crews and international operational staff who travel across multiple continents. By deploying Tango Extend, these employees can use their existing mobile devices to make and receive calls via their Microsoft Teams or Webex Calling identity, leveraging Wi-Fi or local data plans. This eliminates expensive roaming charges for business communications, providing significant savings on their monthly communication bills while ensuring seamless global connectivity for critical operations.

FAQs

Q? Can Tango Extend help reduce costs for BYOD users in aviation?

A: Yes, Tango Extend allows businesses to manage and pay for the business segment of calls made on an employee's personal mobile device, effectively separating personal and business expenses. This means the organisation only covers the cost of business-related calls, providing better control over BYOD expenses.

Q? Does Tango Extend require new mobile contracts?

A: No, Tango Extend integrates with existing mobile contracts and numbers provided by your mobile network operator. It extends your enterprise communication platform (Teams or Webex) to these mobile devices, leveraging your current mobile infrastructure while adding advanced business communication features and cost efficiencies.