For Financial Services

Compliant Mobile Communications for Financial Services

Enable your financial workforce with recorded, compliant mobile communications that meet MiFID II, Dodd-Frank, and FCA requirements.

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The Problem

Regulatory Pressure on Mobile Communications

Financial services firms face mounting regulatory requirements for call recording, message archiving and communication oversight on mobile:

Off-channel risk — WhatsApp, iMessage and personal calls fall outside MiFID II, FCA and SEC supervision.
Recording gaps — trade confirmations and client advice on personal devices are not captured to your archive.
Identity leakage — staff sharing personal numbers with clients erodes the firm's brand and audit trail.
Fragmented oversight — compliance teams cannot monitor what they cannot see across an unmanaged mobile estate.

Regulators are increasingly targeting these gaps with significant penalties — and personal mobile use is now firmly in scope.

The Impact

The Risk of Non-Compliance

The cost of mobile non-compliance reaches well beyond a single fine:

Multi-million pound fines — a single unrecorded confirmation call has triggered nine-figure regulator penalties.
Reputational damage — enforcement headlines deter clients and counterparties for years afterwards.
Operational disruption — remediation programmes pull senior staff away from revenue-generating work.
Personal liability — individual senior managers under SMCR can be sanctioned for supervision failures.

For firms of any size, the reputational and operational fallout of an enforcement action can be existential.

The Solution

Tango Extend for Financial Services

Tango Extend routes every business call through your corporate infrastructure — making mobile a fully supervised channel:

Every call captured — business calls and texts route through corporate infrastructure for automatic recording and archiving.
One regulated identity — staff present the firm's official number on personal mobiles, in the office, at home or travelling.
Native to your stack — feeds existing surveillance, eComms and WORM archive platforms with no app to deploy.
Global reach — works across borders and carriers without breaking compliance or roaming budgets.
Faster audits — a complete, queryable record of mobile communications shortens internal and regulatory investigations.

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Deep Dive

The Proof

Proven in Regulated Environments

Leading financial institutions and insurance providers rely on Tango Extend to maintain communication compliance across their mobile workforce without compromising user experience.

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