
Accelerating Automotive Communications
Connected Cars, Connected Teams: Powering Automotive with Mobile-First Voice
In the fast-paced automotive sector, seamless communication is the engine of efficiency. Tango Extend equips your teams—from the factory floor to the dealership showroom and mobile service units—with enterprise-grade voice on their personal mobiles.
The Problem
Disconnected Teams Drive Inefficiencies
The dynamic automotive industry grapples with fragmented communication that actively slows down operations:
Uncontrolled personal mobile use — employees using personal numbers or consumer apps for customer and supplier interactions, causing a loss of company oversight.
Slow communication on the assembly line — reliance on outdated two-way radios or fixed lines that hinders real-time collaboration.
Missed dealership sales opportunities — customer calls to personal mobiles go unrecorded or fail to route efficiently to available sales teams.
Compliance risks in R&D and supply chain — sensitive proprietary discussions and supplier agreements happening on unrecorded, insecure channels.
The Impact
The Cost of Communication Gaps
These communication challenges translate directly into significant financial and operational setbacks for automotive businesses:
- £150,000+ per year in missed sales — due to unrecorded or misdirected customer inquiries at a mid-sized dealership.
- 3-5% reduction in project efficiency — stemming from communication breakdowns between design, engineering, and manufacturing teams.
- £10,000s in potential compliance fines — related to unrecorded critical conversations with suppliers or regulatory bodies.
- £200,000+ annual spend on disparate systems — maintaining separate communication tools for field, factory, and office staff.
The Solution
Seamless Communication for Automotive Excellence
Tango Extend streamlines communication across your entire automotive enterprise, turning personal mobiles into powerful business tools:
- Unified business identity — every employee uses your official business number for all work calls and texts, even on their personal device.
- Integration with existing UC platforms — seamlessly connect with Microsoft Teams or Cisco Webex, extending business voice to mobile without an app.
- Automatic call recording & archiving — ensure all sensitive internal and external conversations are captured for compliance and quality control.
- Enhanced customer experience — customers always see your trusted business number, improving professionalism and callback rates.
- Mobile-first flexibility — empower field service engineers, sales teams, and remote workers with enterprise-grade communication wherever they are.
Take it further
Recommended resources
Deep Dive
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Learn moreThe Proof
Driving Success in Automotive Communications
Use Case: Global Automotive Manufacturer
A leading automotive manufacturer with operations across Europe and Asia deployed Tango Extend to their R&D, supply chain, and sales teams. They needed to ensure compliance for critical supplier discussions and provide a consistent customer experience. By enabling 5,000 employees to use their personal mobiles with a business identity, the manufacturer reduced their mobile device TCO by an estimated £1.5 million annually, while achieving 100% call recording compliance for regulated communications. *Awaiting verification*
Key Statistics
- 25% improvement in field service response times due to simplified mobile communication
- £300-£500 per user per year saved by eliminating separate company mobile contracts and devices
- 98% call recording compliance for all business-related mobile conversations, enhancing governance
