New Kinetic Cloud-powered solution unlocks important new communications channels for businesses
Powered by the company’s unique Kinetic Cloud platform, now available in both Europe and North America, the solution unlocks critical new communications channels for businesses to interact with customers and partners.
With text messaging becoming the preferred way for consumers to interact with companies for customer service, product questions, order status checking and other interactions, it’s vital for businesses’ key phone numbers to be text-enabled.
The Tango Networks solution is a turnkey cloud-based service that enables mobile network SMS text messages to be sent and received on a company’s existing business phone numbers or on new SMS-enabled numbers.
Kinetic Cloud integrates SMS messages seamlessly into the corporate communications systems and other applications. This ensures business SMS text communications can be compliant with monitoring, recording, and archiving requirements.
The Enterprise Text Messaging solution and Kinetic Cloud’s enterprise mobility solutions will be detailed in a 451 Research webinar on Thursday, September 20, 2018.
The messaging solution also enables Unified Communications messaging clients to send SMS text messages. For example, Cisco Jabber users can send Jabber instant messages that Kinetic Cloud converts to SMS text on the mobile network, allowing Jabber users to communicate by text message with anyone, on any mobile phone.
“Text messaging is the communications method that more and more consumers prefer,” said Andrew Bale, General Manager of Cloud Services for Tango Networks. “Do you know that you can simply turn every one of your business phone numbers into a personal one-to-one channel for communicating directly with your customers?”
About Tango Networks
Tango Networks empowers enterprises to maximize the reach, impact and value of their communications systems by extending their applications to any mobile device. Tier 1 operators and global enterprises rely on Tango Networks’ superior workforce mobility solutions, built over a decade of successful innovation. Tango Mobility Solutions include rich Unified Communications on any mobile phone; mobile voice and text recording for compliance; mobile usage control preventing distracted driving; and automatic application integration. www.Tango-Networks.comor @TangoNetworks or on LinkedIn